Education & training

Virtual staff for education & training businesses

Enhance learning experiences & streamline operations

Running an education or training business involves managing course materials, student inquiries, scheduling, and administrative tasks—all while ensuring high-quality learning experiences.

Our expert virtual staff can help you streamline operations, engage learners, and grow your institution efficiently.

How our virtual staff can support your education & training business

Here’s a list of specialists we provide and how they can assist your institution:

Customer support specialists
  • Provide timely and professional assistance to students, parents, and trainees.
  • Handle inquiries about courses, enrollment, and schedules via phone, email, or chat.
  • Support students with technical issues related to online learning platforms.
  • Track student feedback and assist in improving service quality.
  • Ensure seamless communication between learners, instructors, and administration.
E-learning specialists
  • Develop and manage online courses for various learning platforms.
  • Ensure content is engaging, interactive, and user-friendly.
  • Upload and organise course materials, videos, and assessments.
  • Assist with Learning Management System (LMS) setup and maintenance.
  • Optimise e-learning experiences for accessibility and effectiveness.
Academic & administrative assistants
  • Manage student records, enrollment data, and attendance tracking.
  • Organize class schedules and coordinate with instructors.
  • Handle document preparation, grading support, and course evaluations.
  • Assist with accreditation and compliance documentation.
  • Streamline communication between faculty, students, and stakeholders.
Social media & marketing specialists
  • Promote courses and training programs through digital marketing strategies.
  • Manage social media accounts to engage with students and potential learners.
  • Run targeted ads to attract enrollments and boost brand awareness.
  • Create and schedule content to showcase courses, success stories, and events.
  • Analyze marketing performance and adjust strategies for better reach.
Educational content writers
  • Create well-researched and engaging learning materials.
  • Develop lesson plans, e-books, and study guides for students.
  • Write informative blog posts, articles, and newsletters on educational topics.
  • Ensure content aligns with curriculum standards and industry trends.
  • Collaborate with educators to enhance course materials and learning resources.
LMS & IT support specialists
  • Manage Learning Management System (LMS) platforms for smooth operations.
  • Troubleshoot technical issues related to online learning platforms.
  • Ensure data security and regular updates for online education tools.
  • Assist educators in integrating digital tools for better instruction.
  • Optimise system performance to enhance user experience.
Student engagement & success specialists
  • Provide academic guidance and support to improve student retention.
  • Develop student engagement programs to foster motivation and learning.
  • Monitor student progress and suggest personalised learning strategies.
  • Conduct surveys and gather feedback to enhance learning experiences.
  • Help institutions create a supportive and inclusive learning environment.

Yes, I am ready to hire virtual staff for my education & training business!

Why partner with us?

10+ Years of HR Experience

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We bring over a decade of HR expertise, having worked with major corporations like Goldman Sachs, LinkedIn and Monash University, as well as sole traders and small businesses.

Melbourne based team

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We are an Aussie owned business, based in Melbourne, with frequent visits to India. We’re only ever a phone call away, as well as available for face to face meetings.

Personalised hiring approach

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We take the time to understand each candidate’s unique story, skills, and aspirations, ensuring the best possible alignment with our clients. Our interconnected approach fosters lasting, meaningful matches that go beyond just filling roles.

Work Hours to Suit Your Business

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Our VAs are happy to work around your schedule, making it easy to collaborate no matter where you are located. We’ll make sure the hours fit your business needs.

Part-Time or Full-Time Options

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Whether you need support on a part-time or full-time basis, we provide flexible staffing solutions tailored to your business requirements.

Top-Notch
Service

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We pride ourselves on our exceptional customer service. We are always here to listen and help as we are genuinely invested in your success.

Ongoing
Support

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With regular checkins with you and your VAs, we ensure that we continue to support your needs as your business evolves.

People and Planet Focus

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We believe in fostering a positive, sustainable work environment for our team and making a difference in the world. Our commitment to care extends beyond business – our ongoing focus is the well-being of our people and the planet we share.

Yes, I am ready to hire a VA for my education & training business!