If you’re thinking about outsourcing work to overseas virtual staff, here’s my success story.
It all began as a wide eyed 22 year old
When I started my website agency, 12 years ago, I was just 22 years old. I was so excited about the life I was going to create, and all the possibilities that lay ahead of me.
The first few years were magical, and all I dreamed of:
✅ Working for myself
✅ Working my own hours
✅ Doing something I love
I spent my time focusing on business development. I took on exciting new projects and built strong relationships with my clients. In that first year, I remember one time saying to myself “WOW! I spoke to 3 different clients today! Look at what I’ve built!”.
As my business grew, those tick boxes evolved:
😳 Working by myself…
😳 Working long hours…
😳 Juggling many different roles…
I needed help
Thankfully I had the amazing help from a local friend, Nicole, who was an incredible graphic designer. This took a large load off my shoulders.
But my role still extended beyond what I could easily manage. I was answering an average of 40 client emails per day. I was doing all that’s involved in landing new jobs and the operations side of keeping a business running. All while still providing high quality websites and customer service.
I was JUST getting by, running on adrenaline, and needing A LOT of meditation to calm my stress…
I had the answer!
Well actually, my family had the answer. Seeing me stressed and overwhelmed, they convinced me to outsource the web development.
I searched for outsourcing companies in Australia, and reached out to a local one. Within 2 weeks, I had an incredible website developer, JK, on board.
It was a seamless process
After only a few weeks of training, JK knew exactly how we liked to build websites. He instantly took over the majority of the websites that we were building.
His high quality work, self management skills and initiative allowed him to work independently. And each day, he would send me a summary of what he worked on. Bonus: He was so lovely to work with!
I could now breathe again! And focus more time on business operations and customer service. 3 years later, I’m still lucky enough to have him on board!
The start of Nala Talent
I experienced first hand how life changing it is to outsource work within your business. That’s why my business partner, Deepa, and I started Nala Talent. To help entrepreneurs and businesses (maybe just like you!) help take a load off their shoulders. You can read our story here.
If you are currently wearing too many hats within your business, or want to scale your operations, let’s sit down for a coffee together, have a chat, and work on taking some of those hats off.